Product Pricing

When will my card be charged?

MicroHost Cloud billing cycles are monthly. Typically, on the first day of each month we invoice and automatically charge your account’s primary payment method for the previous month’s usage. In some cases, we might charge if your usage exceeds a threshold. You can also login and self pay the balance at any time.

Am I charged when I enter my credit card?

No. Your card is only charged at the end of the billing cycle or upon exceeding a usage threshold.

Pre-authorization charge: When you add a card, we may send a preauthorization request to the issuing bank. This is to verify that the card being added has been issued by the bank and that they will authorize any charges in future. These temporary pre-authorizations are typically $1 but can vary in range and are immediately canceled by us. Depending on your bank, it might take a few days for the charge to clear from the card.

Why am I billed for powered off Servers?

When you power off your Server, you are still billed for it. This is because your disk space, CPU, RAM, and IP address are all reserved, even while powered off. Therefore, charges are made until you destroy the instance.

What if I use my Server for less than a month, would I still be charged for the whole month?

You will never be billed more than the monthly cost of your Server. All Servers are billed hourly up to a monthly cap of 672 hours (the number of hours in 4 weeks). If you use your server for fewer than 672 hours during the month, you will be billed for each hour that you used it. If you use your server for more than 672 hours that month, you will be billed at the monthly cost. For example, if you spin up a $10/mo Server and use it for 336 hours, than you would be charged $5 (going by the hourly rate). If you use that Server for 700 hours, than you would be charged $10 (capped at the monthly rate).

I got a $25 credit when I opened an account. When will my card be charged?

You will never be billed more than the monthly cost of your Server. All Servers are billed hourly up to a monthly cap of 672 hours (the number of hours in 4 weeks). If you use your server for fewer than 672 hours during the month, you will be billed for each hour that you used it. If you use your server for more than 672 hours that month, you will be billed at the monthly cost. For example, if you spin up a $10/mo Server and use it for 336 hours, than you would be charged $5 (going by the hourly rate). If you use that Server for 700 hours, than you would be charged $10 (capped at the monthly rate).

What’s the price for the Marketplace 1-Click Apps?

We only charge for cloud resources, If a 1 click app having licenses customer can buy from app provider or contact to MicroHost for license at additional cost.

Can I pay advance for my resources?

Yes, you can make advance payments with Credit Card or any other payment method available. Advance Payments let you pay ahead of time for future resource usage. When your account balance is due, we apply pre-payments before we charge any credit or debit cards.

What forms of payment do you accept?

We accept Visa, Mastercard, American Express, Discover, and PayPal. For additional payment options, including wire transfer, purchase orders.

Note that when you add a card, we may send a temporary pre-authorization request to the issuing bank. This pre-authorization charge is immediately released by MicroHost Cloud but may take a few days to clear from your card depending on the bank.